Your data stays yours.
These controls explain how to request a copy, correction, or deletion of LogExist data. They are available before the public launch so the workflow is clear from the beginning.
Account and data deletion
In the current app or website, open Your recordings → Storage & trash → Delete LogExist data. This disconnects linked LogExist devices and removes your LogExist cloud content. To delete your LogExist sign-in account too, use the email request below. We verify ownership and confirm deletion of the account and associated synced recordings, transcripts, and locations. Billing providers may retain transaction records under their own legal retention policies.
To request deletion, email [email protected] from the address associated with your account. Include the account email or device label and tell us whether you want the account, synced recordings, transcripts, locations, or all associated data deleted.
Export and access
Use the Day Capsule export controls to save the capsule data available to your connected account. For a broader account export request, contact support and describe the date range or data types you need.
Retention
Read Data retention for enforced expiry, storage, trash and backup rules.